Privacy Policy

Runopro.shop (“we,” “our,” or “us”) values your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase our wall décor products.

By using our Site, you agree to the practices described in this Policy.

Information We Collect

We collect only the information necessary to operate our business effectively and provide a smooth shopping experience.

Personal Information
When you place an order or interact with our store, we may collect your name, billing and shipping address, email address, phone number, and order details such as selected items, sizes, and quantities. Payment details are processed securely through trusted third-party providers and are not stored on our servers.

Usage and Technical Data
When you browse the Site, certain data is collected automatically. This may include your IP address, browser type, device details, pages visited, and time spent on the website. This information helps us analyze performance, enhance usability, and maintain security.

Customer Communication Data
If you contact us for support, we may collect the information you provide in your messages, including attachments. This data is used solely to respond to your inquiries and improve our services.

How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders, including confirmations and delivery updates.

  • Providing customer service and responding to inquiries.

  • Monitoring and preventing fraudulent or unauthorized activities.

  • Improving website functionality, performance, and user experience.

  • Sending marketing communications only if you have opted in, with the option to unsubscribe at any time.

  • Meeting legal and regulatory requirements.

We do not use your personal data for unrelated purposes without your consent.

Data Sharing and Disclosure

We do not sell or rent your personal information. Data is shared only when necessary to operate our services:

  • Shipping carriers (such as USPS or UPS) receive delivery details to complete shipments.

  • Payment processors (such as PayPal or Stripe) handle transactions securely.

  • Service providers supporting our operations may access limited data strictly for order processing and technical support.

  • Legal authorities may receive information if required by law or to protect our rights.

All third-party partners are expected to adhere to strict data protection standards.

Your Rights and Choices

Depending on applicable laws in your region, you may have the right to:

  • Request access to the personal data we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of your personal data.

  • Restrict or object to certain types of processing.

  • Request a copy of your data in a portable format.

You may also unsubscribe from marketing communications at any time by using the link included in our emails.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential cookies support core website functions such as cart, checkout, and security.

  • Analytics tools help us understand user behavior and improve performance.

  • Marketing cookies may be used for personalized advertising; these can be managed through your browser settings.

Data Retention and Protection

We retain order and transaction records as required for legal, tax, and accounting purposes. Other personal data is kept only as long as necessary for its intended use.

We implement appropriate security measures, including SSL encryption, restricted access, and continuous monitoring, to protect your information from unauthorized access or misuse.

Policy Changes

We may update this Privacy Policy periodically to reflect operational or legal changes. Updates will be posted on this page with the revised effective date. Continued use of the Site after updates indicates your acceptance of the revised Policy.

Contact Information

If you have questions or requests related to your privacy, you can contact us at:

Runopro.shop
Email: contact@runopro.shop
Phone: +1 617 674 9374
Address: 90 Cheshire Rd, Pittsfield, MA 01201, USA